Shipping & returns

Shipping
 
Currently we are set up to ship within North America, however, we are happy to ship worldwide. For international order, please send an email to get a shipping quote. As well, if expediency is needed within North America, send us an email and we can quote a faster service.
Canada: Expedited 1-7 business days. Time is based on location therefore Toronto is 1-2 days / Ontario is 3 days / national is 7 days). We offer free shipping on orders over $200 within Canada. USA: Expedited 4-7 business days

 

Returns
 
Returns are possible in the result of damaged, or defective merchandise only. These items will be replaced with the identical item as soon as we get a replacement, any other returns will be handled on a case by case basis. No returns for refund, only store credit is available. Minka has the right to refuse a refund on any basis other than the ones listed above.

Customer is responsible for return shipping and replacement shipping, as well as duties and taxes that may incur.

Materials such as wood or concrete may have inconsistencies in grain or pattern and is not the basis of a legitimate return.